Refund policy

Returns are only approved for errors with orders that are made on our behalf. Errors with orders must be reported to info@noirdor.com within (48) hours of order delivery. In which case, unopened and unused items may be returned to us for a full refund and return shipping will be reimbursed to you.

We guarantee that if your skin does not show improvement within (90) days of consistent use from the date of receipt, we will refund you for the price of the product(s) minus shipping costs. To receive your refund you must:

• First, email us at info@noirdor.com to notify us that the products are not working for you so that we may provide you with skincare support to assist you with seeing results.
• Allow (90) days of consistent use for the product(s) to begin healing your skin.
• Return product(s) to our return shipping address. Shipping fees are non-refundable.